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Customer Service Culture

We can’t talk about technology without first discussing Customer Support.

Customer service is the foundation of all ClinixMIS systems.
Here, there is no separation between technology and customer support. Every client has a dedicated Client Manager to oversee your every system need and should a problem arise you can quickly access a familiar face to your business, to get the problem solved.

A CLIENT MANAGER WHO KNOWS YOU
Your Company will have a dedicated Client Manager to ensure a familiar, knowledgeable person is available to meet your every need. ClinixMIS has found that with a dedicated Client Manager, client satisfaction with ClinixMIS remains extremely high. We are serious about customer service.

EXPERIENCE IS EVERYTHING
All software, at some point, requires technical support. We understand the frustration of technology, but your inconvenience instantly becomes our number one concern. Our service and software technicians average 15 years of experience.

TRAINING YOUR STAFF IS CRITICAL- and ongoing
Your satisfaction and our success depend on the proper training of your staff. With on-site education, we ensure that you are optimizing the robust features
of ClinixMIS. We remain dedicated to continuing education with regular, scheduled visits to your site and by hosting user teleconferences, web-based
updates and User Conferences.

Original Source: Clinix MIS